Developed especially for queue management and analysis. It is also the perfect tool for analyzing other interest areas in the store as Hot Spots (See below). It detects queues at for example check out and ticketing that exceed thresholds prompting additional allocation of staff. TrueView Queue® provides retailers with real time actionable insights to enhance the shopper experience without having to rely on manual input. TrueView Queue® also provides possibilities to analyse for how long time queue has been present and how queue time has fluctuated over the cause of the day – giving the possibility to compare store locations and improve staff planning.
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